Privacy Policy

Vale will only use the personal information that is collected about you in full compliance with the directives and will continue to ensure that our policies and practices comply, and respects with any future laws and regulations in relation to your policy.

Vale will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) The type of information Vale will collect includes: name, address, phone numbers, email address and credit/debit card details.

Vale's main aim in gathering your personal information is to process your order and to also provide you with the best possible service. Vale will never collect sensitive information about you without your explicit consent.

The information Vale hold will be accurate and up to date and can be checked, by you, at any time by emailing or phoning Vale. If you find any inaccuracies we will delete or correct promptly.

If, in the future Vale wishes to use your personal information, and requiring your prior consent, then we will notify you about this and seek your permission to do so.

Information may be shared between Vale colleagues for the sole purpose of fulfilling our contractual obligations towards you. Vale will not share information to any third party organizations outside of Vale without first obtaining permission to do so.

If you inform us that you no longer wish us to contact you for any reason, then we will cease contacting you. Please acknowledge that this may prevent us from providing future promotions and relevant information to you.

The personal information which Vale hold will be held securely in accordance with internal security policy and law.

If you have any questions/comments about privacy, please do not hesitate to contact Vale.